Privacy Policy

Privacy Policy – Clinisend Medical Logistics LLC

Clinisend Medical Logistics LLC is committed to protecting the privacy and security of all personal and business information entrusted to us. Information collected through our website, service requests, phone communications, and electronic correspondence is used solely for the purposes of service delivery, client communication, operational coordination, billing, and legal and regulatory compliance.

Clinisend implements administrative, technical, and physical safeguards to protect all collected information from unauthorized access, disclosure, or misuse. Access to information is restricted to authorized personnel only and handled in accordance with applicable privacy and data protection laws.

1. Information We Collect

We may collect limited personal and business information such as names, phone numbers, email addresses, delivery details, and billing information. This information is used only to support our medical logistics services and is never sold, rented, or shared with third parties for marketing purposes.

2. How We Use Your Information

Information may be disclosed only when required by law, regulation, court order, or authorized service agreement, or when necessary to protect the rights, property, or safety of our clients, partners, or Clinisend..

3. Clinisend Medical Logistic LLC Terms and Conditions / Privacy Policy

Clinisend Medical Logistic LLC respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form or email.

Data Usage: We use your data only to provide pickup and delivery status updates or essential service notifications. Clinisend Medical Logistic LLC does not send promotions or marketing messages.

Data Security: We protect your data with secure storage measures to prevent unauthorized access.

Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies.

Contact Clinisend Medical Logistic LLC at 855-400-7363 or info@clinisend.com for HELP or to STOP receiving messages.

Opt-Out. You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to info@clinisendl.com or 855-400-7363. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Clinisend Medical Logistic LLC will not sell. rent or share the collected mobile numbers.

4. Information Sharing

We value your privacy.

Your information is never sold, rented, or shared with third parties.
Information may be shared only when required by law (e.g., legal requests, safety concerns, compliance).

5. Data Security

We implement administrative, technical, and physical safeguards to protect your information, including:

Secure data storage
Limited-access controls
Encrypted communication where applicable

Though no system is 100% secure, we follow industry-standard practices to protect your data.

6. Access, Updates, and Your Rights

You may contact us to:

Review the information we have about you
Request corrections
Ask questions regarding our privacy practices

7. Contact Us

If you have any privacy-related questions or requests, contact us at:

📧 privacy@clinisend.com