SERVICE AGREEMENT OVERVIEW

Clinisend service agreements define the full scope of our partnership with each client, including pickup schedules, delivery priorities, pricing structure, service standards, and liability coverage. Agreements are designed to support both STAT and scheduled deliveries, with clearly defined expectations for response times, communication, and proof of delivery.

Each agreement incorporates our compliance and safety requirements, including HIPAA confidentiality, chain-of-custody procedures, and handling protocols for sensitive medical materials. Insurance coverage, risk management, and escalation procedures are clearly outlined to protect both the client and Clinisend.

All service agreements are customized to meet the operational needs of each healthcare partner and are available upon request.